Impersonation 3 min
When the caller says they’re your bank
A real concern about fraud can become the opening for a fake “safe account.”
Read the guide →Independent payment safety guidance
Know the signs.
Protect your
next payment.
Understand how payment scams work, learn what to look for, and find a next step when something feels wrong.
A little clarity before you send.
A clearer understanding
Know your payment method.
Explore scams, safeguards, and reporting options by service.
Zelle
Bank-to-bank payments
Explore the guide →Cash App
App-to-app payments
Explore the guide →Venmo
Personal and purchase payments
Explore the guide →PayPal
Personal transfers and checkout
Explore the guide →Apple Cash
Person-to-person in Wallet
Explore the guide →Also sending by bank transfer, remittance, gift card, or crypto? Find your payment method →
Learn to recognize the pattern
A familiar story.
A hidden warning sign.
Explore all scam guides →Marketplace 3 min
Before you pay a marketplace seller
An attractive listing is only the start. The payment request deserves its own check.
Read the guide →Payment requests 2 min
When someone asks you to send it back
An unexpected incoming payment should be handled through the provider.
Read the guide →Everyday confidence
Good habits.
More informed payments.
Learn the basics before a request becomes urgent.
Guidance for your role
Care for family.
Look after your business.
Families & caregivers
Safeguards you set together.
Have the conversation, agree on a pause rule, and support someone after a loss.
Guidance for caregivers →Small businessesPayment details you can verify.
Understand account differences and check customer, vendor, and refund requests.
Guidance for businesses →